Dentsu Communications

Forty-two years after opening their first Japanese restaurant in the U.S., Benihana set out to refresh its image. Change was necessary: the iconic national brand that helped make Japanese cuisine popular with so many Americans was loosing ground to the new generation of Japanese and Asian Fusion restaurants.

Benihana’s renaissance was two-fold: while the company executed an architectural and design face-lift for their restaurants, DCI was tasked with developing fresh positioning for the brand and managing the publicity around the re-openings of key locations.

Armed with the slogan ‘The Next Benihana,’ DCI positioned the restaurants’ new dining experience as an inspired feast for all senses: taste, sight, sound, aroma, touch and even energy level. Highlighting the themes of energy, spirit and strength also helped raise awareness and appeal of ‘The Next Benihana’.

REAL RESULTS
From California to Florida to New Jersey, 'The Next Benihana' delighted the palate of both Benihana regulars and newcomers to teppanyaki cuisine. The media agreed: 'The Next Benihana Grand Opening' coverage included features in CLEVELAND MAGAZINE, THE MIAMI HERALD, THE STAR LEDGER, MEMPHIS DAILY NEWS, and other top dailies. Diner anticipation for the next 'Next Benihana' was high, creating longer lines and more business to Benihana restaurants across the entire chain.